I don't see my business in City Lens. Can I add it?
If your business is missing from CityLens, or your business info is incorrect, you can add your place or correct your info on HERE PrimePlaces.
How do I delete a search in City Lens?
Select and hold the search entry, then select remove.
Can I add a place in City Lens if one is missing?
There is currently no way to add places to the system if one is missing from your current location.
I don't see a lot of places in my location in City Lens. Why is that?
City Lens uses the Places registry, which is constantly being updated with new data. We hope your location will be updated soon.
How can I check which version of City Lens I have?
Select … > about. The City Lens version is shown.
Where is the City Lens service available?
The City Lens service is available throughout the world in many countries, and it makes use of a registry of millions of places. We are always adding more places on a daily basis.
How do I switch between kilometres and miles in City Lens?
Select … > settings > distance unit.
Are there any fees associated with City Lens?
City Lens is free of charge. However, fees may apply for data connection usage. For info about data transmission charges, contact your network service provider.
Does City Lens work without a network connection?
No. City Lens requires a network connection, either a mobile data connection or a Wi-Fi connection.
How do I share a place with someone else in City Lens?
Select a place, then select the share icon at the bottom of the screen and how you want to share the place.
How does City Lens use my current location?
With your permission, City Lens attempts to obtain your current location and use this to show you more relevant content.
Sometimes when City Lens starts up, I get a calibration error. What does this mean?
The calibration error means that the compass is not calibrated. Rotate your phone until you hear a beep or vibration.
What city or region is shown when I start City Lens? Can I change it?
When City Lens starts up, your current location is determined, and the places in that location are shown in the camera viewfinder, in a list, or on the map. You cannot see places in another city.
The only exception to this is the famous places category, which shows predefined famous places from around the world.