Does HERE Maps work on my phone?
HERE Maps works on all phones with Windows Phone 8.
If you have a Nokia Lumia phone, you already have HERE Maps on your phone.
If you have an HTC or Samsung with Windows Phone 8, you can get HERE Maps free of charge in Store.
How do I download a map to my phone in HERE Maps?
To download a map, Tap options (…) (you may need to swipe up to see it) and tap download maps. You can then choose to download new maps or update old ones.
Do I need to download a map before I can use HERE Maps?
Not if you're connected to the internet. But if you want to use HERE Maps without an internet connection, you'll need to download a map.
To do that, open the HERE Maps app on your Windows Phone, swipe up and tap options icon (…) > download maps.
What happens to my map if I restore my Windows Phone to factory settings (hard reset)?
If you restore your phone's factory settings, your map will be erased, and you'll need to download it again. To do that, go to Download maps in HERE Maps or Manage maps in HERE Drive. You can also download the map in your phone Settings by swiping to applications, then choosing maps > download maps.
How can I check which map version is installed for HERE Maps and Drive on my Windows Phone?
You can see the currently installed map version in about menu.
If I download a map in HERE Maps, will the map be available in HERE Drive and HERE Transit?
Yes, the map will be available in HERE Drive and HERE Transit. All HERE apps use the same map.