Skip to main content

Siemens Healthineers gets real-time supply chain visibility

Discover how the healthcare technology business gains accurate ETAs with seamless tracking for critical medical equipment.

Challenge

Avoiding delivery delays for urgent and valuable medical equipment

Medical devices are often urgently needed and delays during the delivery process of parts can result in reduced productivity and additional costs. This makes real-time visibility of spare parts along the entire supply chain critical. Siemens Healthineers was looking for a solution that can ensure accurate tracking of medical parts both in and outdoors, all the way to the correct floor.

Solution

Providing end-to-end visibility to inbound and outbound supply chain

Using HERE's Shipment Visibility solution, Siemens Healthineers can inform hospitals and technicians about any shipments that arrive early or late, reducing cost and installation time. By leveraging HERE tracking, powered by AWS, they can track and monitor the location, condition and ETA of their medical equipment – achieving real-time, end-to-end visibility.

 

Impact

Better tracking visibility, more accurate deliveries

Reduce hospital shutdown time

Reducing hospital shutdown time

Developing a smart sensor tracking device enables complete shipment condition monitoring with global connectivity and offline data recording.

Improve customer satisfaction

Improved customer satisfaction

Receiving geofenced notifications and detecting damage in transit prevents unusable shipments – thereby raising customer satisfaction and the Net Promoter Score.

Optimize technicians' time

Optimized technicians' time

Using HERE's indoor localization technology with no added infrastructure, Siemens Healthineers can confirm the shipment has been delivered to the technician's specific floor and room.

Through our relationship with HERE, Siemens Healthineers can inform hospitals and technicians ahead of time about any early or delayed shipment arrivals.

Heiko Ansorge

Global Head of Service Supply Chain Solutions, Customer Services Managed Logistics at Siemens Healthineers

More about products & services

HERE Positioning

HERE Positioning

Bring high-precision location awareness to your apps and devices, even in challenging outdoor environments.

Supply chain

Supply Chain

Spot disruptions and problems with real-time tracking and accurate ETAs.

More customer stories

See all
Atos partner

Improving location intelligence for parcel deliveries

Atos used HERE location technology to help parcel delivery businesses make significant cost savings and reduce their carbon footprint.

With HERE, you can detect where your containers are currently – a very important functionality. I believe HERE is best in class for this.

Michael Todorovitsch

Global Head of Presales for Logistics at Atos

 

Prevented warehouse gridlock

Crave InfoTech optimized their routing for large warehouses using HERE indoor mapping solution.

We're very excited with the HERE Technologies indoor mapping solution. It's cost-effective, it's easy to implement and it serves most of the scenarios you can think of in a large warehouse environment.

Shrikant Nistane

Co-founder and CEO Crave InfoTech

 

The next generation of route planning

See how HERE helped Leogistics solve its yard management and route planning challenges.

Our expectation from a continued partnership with HERE is that we don't need to do anything about location data at all...We can just present it by doing look-ups directly on the HERE platform.

Andre Käber

CEO Leogistics

 

Get in touch

Let's talk about how our spatial intelligence solutions can support your business.