Additional important guidance on HERE Location Services End-of-life

Following our announcement from February 2023 related to the end-of-life of our predecessor versions of Location Services and the requested upgrade to our new versions of HERE Location Services, we wanted to reach out to you, today, and remind and notify you of the previously shared end-of-life date.  

The end-of-life of our old, predecessor versions of HERE Location Services remains unchanged as December 31^st, 2023, for both our cloud location services and the Premium SDK (3.x).  

We want to reiterate that all customers are asked to upgrade to the latest versions of HERE Location Services on platform. This means that you will have to onboard on the platform, request subscription of according plans and change the APIs you use until December 31^st, 2023.  

While we ask you to please try everything possible and ensure that you have upgraded your applications by this date we understand that there are scenarios where you might not be able to meet this deadline for reasons beyond your control. For this we would like to provide additional guidance on how to handle it. 

1. The upgrade process can only begin after the migration to the HERE platform has been completed. This is the case if you need to upgrade to a service that is only offered on the platform (Raster Tile v3, Map Image v3, Traffic v7, Traffic Raster Tile v2, Traffic Vector Tile v2, Batch Geocoding v7, Multi-Reverse Geocoding V7 and SDK 4.x Navigate). In this case, please work with your HERE representative on the migration. 
2. If you or your customer has already migrated to the platform, or the new version of the service you need to upgrade to is available on the Developer Portal (Vector Tile v2, Geocoding & Search v7, Routing v8, Isoline Routing v8, Matrix Routing v8, Route Matching v8, Map Attributes v8, Waypoints Sequencing v8) and there is no need to upgrade to any of the services only available on platform. Then, migrating to platform is not a dependency, but due to other HERE’s driven reasons (e.g. commercial, legal constraints) or reasons of your own (Q4 code freeze, Q4 priorities, extended implementation timelines, capacity, etc.) you are prevented from meeting the deadline, please share with your HERE representative your needed extension time. 
3. You or your customer cannot proceed with the upgrade due to critical feature/functionality or service availability blockers that prevent you to upgrade. Please work with your HERE representative on documenting blockers and validating that no alternative path exists, and we will try and work on finding a suitable solution.